75 Bars DC: Passenger

I'm about 4 weeks behind on posting this 75 Bars review of The Passenger. I probably could have posted it a few weeks ago, but we got socked by Snowpocalypse 2009 and then the holidays. And even after I got back to DC from vacation, I tried to find ways to ignore the impending crush of an otherwise good bar. In other words, I really, really wish I could say good things about The Passenger, but I can't. I've avoided the unavoidable up until this point. But I'm now faced with the fact that I went to a bar I wanted to like and walked away pretty damn disappointed. And as Dan and I had promised, we'd report on what we found on our visit. Seriously, I thought about going back to give them a second chance. But this particular column isn't about second chances. It's about what we find on our one visit to a particular watering hole. That being said, here goes.
When I heard about the opening of The Passenger, I was hopefully optimistic. The 7th Street location just north of New York Ave. really turned me on because I used to live 3 blocks away. I used to walk by what was then the bar at the Warehouse Theater on a daily basis and always felt this particular block was ripe for development. And I liked the idea of pushing the Chinatown/Penn Quarter development north into Shaw where the neighborhoods seamlessly connect. It all made sense. Upon arrival to The Passenger, I was greeted by a warm exterior and a rush of patrons coming and going. It was nice seeing so much foot traffic in my former hood. The interior was simple but comfortable. Even slightly stoic if you wanna go there. Soft, well placed lighting with ivory archways trimmed with dark woods made for a soothing introduction to the new Mt. Vernon haunt. There is a room off the back that's supposed to resemble a re-created dining car, but I never made it that far. The smooth and warm interior was pretty much the only thing I can say was good. Okay, there are other things, but we'll get to that.

First off, I'm not a bartender. I never have been. I know I like Crown and Cokes. I know I like gin. Otherwise, I'm at the mercy of the individual behind the bar making beverages. So it's nice having suggestions on drink ideas. Asking me to name a cocktail or tell them what I like is as bad as asking me to name my favorite Chemist. You tell me what's good. You're the bartender. The problem is, unless you have Derek standing in front of you making your drink personally, it leaves you a bit lost. Not to mention, there aren't any prices for drinks listed anywhere. I figured I'd go safe and order my usual Crown Royal and Coke. Dan ordered his usual Seven and Seven. 20 minutes later the waitress returns to tell me she doesn't have Crown. No Crown at a bar? Fair enough, I bite on the creative drink idea. I tell her I like gin and off she goes. I'm still unaware of how much I'll be paying for my beverage. I just know something will come back based on my enjoyment of gin. At least, I think a drink will return.
20 minutes after I corrected my drink order, the waitress returns to tell Dan they don't have Seven. Mind you, this is 40 minutes after Dan first ordered his drink. I take the opportunity while we have the waitress nearby and order one of their Slaw Dogs (hot dog). My cocktail creation arrives about 10 minutes later. "What is it?", I ask. "Dunno" says the waitress. Um, seriously? I bought into your crafty bastard drink idea, the least you can do is tell me what I'm drinking. "There's gin in it" she says. Well now, that makes me happy. At least I know there is gin in my drink... (rolling my eyes).
10 minutes later, my slaw dog arrives. One hour after placing his order, Dan is still standing there without a drink. He's trying to ask the waitress, but she seems to be space cadeting off somewhere other than The Passenger, or even DC for that matter. Lord knows where her head was at that point. Approximately one hour and 30 minutes after ordering his drink, Dan is finally presented with a cocktail. Don't ask what it was... the waitress didn't know. It didn't matter at that point. It had alcohol in it, so Dan was drinking it.
Clearly the drink issue, the waitress and the timeliness of the bar was a problem. I can accept certain things when a business is just opening. I realize this is a new bar and it's quite popular. But the waitstaff should know what they are serving their patrons. And any wait over 20 minutes for a drink is unacceptable. An hour and 30 minutes is cause to be panned, which is what I'm doing.
With all due respect to Derek and Tom, my drink was very good. And the slaw dog was one of the best hot dogs I've had in DC since moving here. Imagine a perfectly cooked dog with just the right amount of char and a slight hint of honey BBQ. Seriously, the quality of the food and drink could easily make this one of the better bars in the District. But the wacky name your own beverage idea, lack of prices anywhere and horrible service simply wasn't enough to overcome. I'd be willing to go back, but any bar that puts out such a poor first impression really needs to iron out these kinks before it's worth my time. As I've said before, there are just too many places in DC that offer me a valuable nightlife experience to accept anything less.
I'm hoping The Passenger can improve. I really, really want it to do well. Better yet, I want my old hood to do well. Fingers crossed DC!

1st Photo by Jim Webb
2nd and 3rd Photo by DVS
Labels: 75 Bars, Bars, Clubs, DC, Drinking, Entertainment, Music, Nightlife, The District, Washington
3 Comments:
Oh man I'm so sorry to hear your report, I was/am excited to check it out. I kind of dig the name your own drinks and they'll come back to you with something concept, but if they're not going to tell you what's in the drink than that kind of defeats the whole purpose.
May I ask how the pricing on your drinks were, though?
Hey U Street Girl...
Drink prices were very reasonable. If I recall, I was charged $8 for the unknown gin concoction I received.
I definitely plan to go back and see if some of those kinks get ironed out. As some are pointing out on Yelp, you have to arrive early and pony up to the bar to truly experience Derek and Tom's creation. And the quality of food and drink is definitely top notch. We'll see. =)
Do they mix their own beer too? Do they sell beer? Does the wait staff know what beer is? Did Dan ever learn what his drink actually was? No Crown? No Seven? Four Roses? Guckenheimer? Old Overholt?
(Thank you, ustretgirl, for asking about prices. I was wondering about that as well.)
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